Tuesday, August 18, 2009

DRAMA...not just for kids anymore!

Drama in the work place is a nuisance, distraction and can be quite detrimental to work relationships! So tell me, why does it continue to happen? Have we all resorted to creating drama as a form of entertainment because our lives are not as fulfilling as we need them to be?

In speaking with a bartender friend today, "they" informed me of unnecessary drama that occurred at work. When the scheduled time for all to show up came, not all servers were present. A few of them ( let's call them Amy and Jerone) began chatting on who was the "other person?" Jerone said, "let me go check" and went to the schedule to see. Amy, not understanding what Jerone was doing, ASSUMED that he had gone to the manager.

Once Crystal, the late server showed, Amy greeted her with "did you know Jerone went to the manager because you were late? You better watch yourself girl. He's trouble." Crystal was PISSED! When Jerone innocently returns from the schedule posting in the back, he is confronted by Crystal. "Why are you calling me out to the manager? Who do you think you are... Mr. Better Than Everybody Else!" Jerone, alarmed, confused and now insulted, naturally retaliates. "What the hell are you talking about biatch! I didn't do anything! You should talk to your little friend Amy on keeping her mouth shut when she doesn't know what she's talking about!"

Drama. Was this all necessary? Why did Amy feel compelled to bring up the matter to Crystal? Why did Crystal feel it was right to attack Jerone over something so ridiculous? How do you think the shift played out when the manager brought out the floor chart and Crystal and Jerone were closing lunch together?

I'll tell you how it played out: Crystal and Jerone didn't speak to each other, their tables were pooled but left without server communication, Amy received the worst closing side work Jerone could think of, Crystal started crying at the end of the shift and the manager... wherever he was the whole time... was left shaking his head trying to figure out what the hell just happened on the playground????

So tell me people... what was your drama today? Comments? Concerns?

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